In line with Lagos State Law on People with Special Needs, Part C, Section 55 of the General Provisions on Discrimination, which states that a person shall not deprive another person of access to any place, vehicle, or facility that members of the public are entitled to enter or use on the basis of the disability of that person, the management of the Federal Airports Authority of Nigeria (FAAN) has closed the KFC facility at the Murtala Muhammed International Airport in Lagos with effect from today, March 28, 2024.
This is a result of a social media report by a passenger with reduced mobility (PRM), alleging discriminatory treatment he received at the Murtala Muhammed International Airport, Lagos.
The development came after the complaints made by the son of a former South West Governor, who lamented how he was discriminated against by the KFC at the Lagos International Airport.
Following the development, the Managing Director of FAAN, Mrs Olubunmi Kuku, intervened swiftly by deploying a management team comprising the Director, Public Affairs and Consumer Protection, Mrs. Obiageli Orah, the Regional Manager, South West, Mr. Sunday Ayodele, the Acting General Manager, Public Affairs, Mrs. Ijeoma Nwosu-Igbo, and the International Terminal Manager, Mr. Kerri, to investigate the allegation.
It is based on the findings of the team that FAAN has shut down the KFC facility at the MMA, where the incident occurred.
The Authority has instructed that the KFC Management should tender an unreserved apology in writing, to the affected PRM, and a policy statement of non-discrimination should be written and pasted conspicuously at the doorpost of their facility at MMIA before it resumes operation.
FAAN therefore expressed its unreserved apology to the affected passenger with reduced mobility and assured all airport users that “we shall continue to work tirelessly to ensure that the rights of every passenger are not infringed upon.”
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