The Nigerian Electricity Regulatory Commission (NERC) has directed all eleven DisCos in the country to create an online portal for their customers to access their Band category status.
This came on the heel of the recent upward review of the electricity tariff of consumers classified as Band A category.
In a statement on Saturday by the DGM of the commission, Abba Terab, NERC noted that the electricity Distribution Companies must set up the online portal on April 10, 2024.
In addition, Terab instructed the DisCos to promptly publish on their websites the timetable for approved Band A feeders impacted by the rate adjustment.
According to NERC, customers who have been overbilled at the new rate must receive a refund via energy tokens by Thursday, 11th April 2024, while DisCos must submit proof of compliance to the Commission by 12th April 2024.
Nairametrics reported earlier that the Nigerian Electricity Regulatory Commission (NERC) increased the electricity rates to N225 per kilowatt-hour (KWh) for customers in Band A category.
This is contained in a press statement by the Vice Chairman of NERC Musliu Oseni on Wednesday.
Oseni stated that these customers represent 15% of the nation’s 12 million electricity consumers.
He added that because the required electricity supply hours were not met, the commission shifted some customers from Band A to Band B.
He, however, said that the review would not impact customers in the other Bands.