tinubu at UNGA

Nigeria Launches Tracker App to Measure Service Delivery

By Adedapo Adesanya

The Nigerian government has introduced a new version of the citizenโ€™s delivery tracker application, ensuring immediate access for Nigerians.

In a statement, the Special Adviser to the President on Policy and Coordination and Head of the Central Coordination unit, Ms Hadiza Bala-Usman, stated that this tracker app aligns with President Bola Tinubuโ€™s dedication to transparency and accountability in governance.

The Central Delivery Coordination Unit (CDCU) is an initiative established by the Nigerian government under the Office of the Secretary to the Government of the Federation. Its primary objective is to enable citizens to provide immediate feedback on project implementation, fostering public accountability, and enhancing service delivery by government institutions.

In line with this mandate, the federal government has launched an enhanced version of the citizenโ€™s delivery tracker application, with representation from both public and private sectors.

The purpose of this launch, according to President Tinubu, is to subject himself and his appointees to public scrutiny and monitoring. He believes that by doing so, the public can freely express their opinions on the governmentโ€™s decisions and policies.

Ms Bala-Usman shared the governmentโ€™s objectives and key performance indicators set during the ministerial retreat in 2023, which include reforms in the nationโ€™s economy, strengthening national security, boosting the agricultural sector, enhancing infrastructure, among others.

She urged Nigerians to monitor these activities and report via the application to facilitate necessary actions.

The tracker app features includes Comprehensive Project Monitoring, Feedback Mechanism, and Direct Presidential Oversight, among others.