The newly appointed Executive Chairman of the Federal Capital Territory Internal Revenue Service (FCT-IRS), Mr Michael Ango has tasked staff of the agencies on service delivery and transparency.
Ango who gave this charge on Friday during his inaugural meeting with staff of the agency said every employee must take deliberate steps to uphold the integrity of the Service.
He encouraged staff to prioritise customer service and treat taxpayers, the agency’s major stakeholders, with utmost respect to ensure a positive and rewarding experience for all.
He harped on the need to ensure transparency and integrity of the Service, while discouraging any act that would cause leakages.
Ango also vowed to prioritise staff welfare to create a positive, supportive and productive work environment for the employees.
He underscored the critical link between staff welfare and revenue collections, emphasising the need for concerted efforts to improve revenue generation within the agency with a view to have an improved cost of collection to cater for their needs.
He said, ”My task here is to further deepen Mr. President’s reforms in the fiscal space in Nigeria, as we are all aware, the country is undergoing some significant reforms in the area of the economy, the fiscal space and of course taxation, and one of the important things the President wants to achieve in this regard is to ensure that all the sub-nationals in Nigeria have fiscal independence and they are able to cater for themselves.
“Abuja the Federal Capital Territory is an integral part of the nation, in fact some may argue that it is the most important city in Nigeria and in this regard, the Honourable Minister of FCT has a vision to transform Abuja to a world class capital city. The FCT-IRS is therefore a very important institution for actualizing the Minister’s vision and one which has the potential to significantly raise revenue for the FCT.
“I know each of us is faced with one challenge or the other because of the broader economic issues in the country and that is why the staff welfare is going to be at the very top of my priority list, in this regard, we will be looking at what is obtainable in the Service currently, and we will try and improve it to the extent that we can.
“The good thing about staff welfare is that it is tied to our collection as a Service, and because we are funded by the cost of collection,” Ango explained.