The National Pension Commission (PenCom) on Monday announced plans to develop a more efficient, seamless enrolment application system for pensioners.
The Acting Director-General, PenCom, Omolola Oloworaran, said this at a workshop for online enrolment applications for Pension Desk Officers (PDOs) of Treasury-funded Ministries, Departments, and Agencies (MDAs) in Abuja.
The workshop marks the commencement of the 2024 final online enrolment exercise with the target of 2025 prospective retirees.
Oloworaran said the PDOs are critical and as such, emphasized that retiree information must be properly uploaded and verified.
She said, “This workshop aims to equip you with the skills and knowledge needed to effectively use the application and address any challenges that arise during the enrolment process.
“We are also here to confront the issues of the past head-on. In previous enrolment exercises, gaps and challenges were observed, and today’s session will provide practical solutions and clarity on the modalities for the upcoming 2025 enrolment.
“We understand that some challenges, like application downtimes, have occasionally hindered the process, particularly during last-minute rushes.
“I am pleased to inform you that we are actively working on developing a new, more efficient enrollment application that will provide a user-friendly and seamless experience for all stakeholders.”
According to her, PenCom remains committed to continuously improving service delivery across the pension Industry despite setbacks, witnessed in the release of funds for retirees’ accrued rights.
She said, “I must take this opportunity to reassure you that PenCom remains committed to continuously improving service delivery across the Pension Industry.
“Despite some setbacks, including delays in the release of funds for retirees’ accrued rights, I am confident that these issues will soon be resolved. In fact, I am pleased to report that significant progress has been made by all critical stakeholders to clear the outstanding pension liabilities and put in place long-term solutions that will prevent future delays in funding.
The DG commended stakeholders for their dedication and continued collaboration, noting that PenCom, under her watch will ensure that the pension system remains a beacon of security and reliability for all retirees.