Airtel advocates people-centred approach to workforce transformation

Nigeria’s second biggest telecom firm, Airtel Nigeria, has urged organisations to adopt a human-centric approach to workforce transformation in response to rapid technological advancements.

The call came from the operator’s Director of Corporate Communications and CSR, Femi Adeniran, during a panel discussion at the 2025 Career Fair hosted by Pan-Atlantic University in Lagos, recently.

In a panel discussion titled “Building a Workforce for the New Era: Talent, Technology, and Transformation,” Adeniran underlined that organisations must prioritise clear communication, continuous learning, and reverse mentoring as key components of workforce development.

“Organisations that master transparent and engaging communication are better positioned to integrate digital tools seamlessly while maintaining a strong human connection, the telecom executive said.

“It’s not just about technology; it’s about empowering people through effective engagement and purpose-driven messaging,” he said.

Adeniran also urged organisations to invest in upskilling and reskilling their workforce, advocating a proactive approach to talent development that ensures employees remain relevant amid industry shifts.

He highlighted Airtel Nigeria’s commitment to nurturing talent through initiatives such as the “Open Talent Economy,” an ambitious initiative aimed at preparing undergraduates for the evolving demands of the modern workforce.

Other experts who featured at the panel include Head, Corporate Services, Fast Credit Ltd., Olabisi Omoregie, and General Manager, HR and Admin, Mutual Benefits Assurance, Abike Wesey.

The discussion delved into the impact of artificial intelligence, automation, and digital transformation on employment.

Panellists pointed out that while technology is reshaping job functions, human adaptability, emotional intelligence, and strategic foresight are still crucial.