Kehinde Fajobi
The Association of Licensed Telecommunications Operators of Nigeria (ALTON) has called for an urgent increase in telecom tariffs to prevent a potential collapse in the industry, citing rising operational costs and economic strain.
Speaking at the 93rd Telecom Consumer Parliament hosted by the Nigerian Communications Commission (NCC) in Abuja, ALTON Chairman Engr. Gbenga Adebayo warned that the current pricing structure is no longer sustainable.
“This is a critical moment for the telecom industry,” Adebayo stated. “If we act now, we can set a platform for growth and enhance user experience.
“Delaying this decision will not only harm investor interests but also stifle innovation and the development of new services.”
Acknowledging the economic challenges Nigerians face, Adebayo noted, “We understand the cost of living is at the forefront of people’s minds.
Many who used to recharge ₦5,000 or ₦10,000 now top up with ₦200 or ₦300 due to limited disposable income, yet they still enjoy connectivity at pre-crisis rates.
“Failing to address these issues could reverse the sector’s progress over the past 22 years.”
Adebayo urged telecom operators to keep consumer interests at the core of decision-making.
“If we don’t address these sustainability issues, the consequences will be severe,” he warned.
“Prices will need to rise, but this must be done thoughtfully, through dialogue and partnerships with the government to find lasting solutions.”
On data usage, Adebayo highlighted the importance of transparency and consumer awareness, saying, “Your feedback is essential, guiding our improvements and innovations. Our members and regulators are committed to understanding your needs and fulfilling our promises.”
NCC Executive Vice Chairman Prof. Umar Danbatta echoed Adebayo’s sentiments, stating that increased data usage is a global issue spurred by digital advances.
He stressed the need to address consumer concerns about data depletion and billing transparency promptly.
Representatives from telecom providers also voiced concerns over high operating costs, urging for supportive measures to maintain service quality and bridge Nigeria’s digital divide.